TERMS OF USE
Effective Date: November 1, 2025
If you are experiencing a medical emergency, call 911 immediately.
1. Acceptance of Terms
By accessing or using the website of Reach Recovery and Integrated Health (referred to herein as “rrih.net,” “RRIH,” “Reach Recovery,” “we,” “us,” and “our”), you agree to be bound by these Terms of Use and our Website Privacy Policy. If you do not agree with any part of these terms, please do not use our website.
2. Website Content
Welcome to rrih.net. The rrih.net website (the “Site”) is comprised of various web pages operated by Reach Recovery and Integrated Health (“RRIH”). rrih.net is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of rrih.net constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
The Reach Recovery and Integrated Health (RRIH) website is designed to inform visitors about our clinical philosophy, services, and approach to integrated care for substance use disorders and other related healthcare needs. It provides general information about our concierge-style, direct-pay medical model, Medication-Assisted Treatment (MAT), and other recovery-focused services offered by RRIH. The website also serves as an educational and outreach resource—offering articles, policy statements, and contact information to help individuals and families better understand the recovery process and how to connect with our clinic. The website does not collect or store medical information from patients. Website content is provided for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. This website does not constitute medical advice or establish a provider–patient relationship. Contacting us through the website does not create such a relationship.
3. Privacy
Your use of rrih.net is subject to RRIH’s Privacy Policy. Please review our Website Privacy Policy, which also governs the Site and informs users of our data collection practices.
4. Contact Forms
This website may include contact forms for general inquiries. These forms are not intended for urgent medical communication and should not include sensitive health information. We do not host public comment sections or accept user- submitted content on our website.
5. External Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the content, accuracy, or privacy practices of these external sites.
6. Social Media and External Platforms
We may maintain a presence on third-party social media platforms (such as Facebook, Instagram, or Substack). Your interactions with RRIH on those platforms are governed by the terms and privacy policies of those platforms, not this website. We do not control or endorse user-generated content or third-party comments on those platforms. Please avoid sharing personal or medical information via social media.
7. Electronic Communications
Visiting rrih.net or sending emails to RRIH constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
8. Age Restriction
Our clinic does not provide services to individuals under the age of 18. By using this website, you affirm that you are at least 18 years old.
9. Governing Law
These Terms of Use shall be governed by and interpreted under the laws of the State of North Carolina, without regard to conflict of law principles.
10. No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use rrih.net strictly in accordance with these Terms of Use. As a condition of your use of the Site, you warrant to RRIH that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of RRIH or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. RRIH content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and
will make no other use of the content without the express written permission of RRIH and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of RRIH or our licensors except as expressly authorized by these Terms.
11. International Users
The Service is controlled, operated and administered by RRIH from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the RRIH Content accessed through rrih.net in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.
12. Indemnification
You agree to indemnify, defend and hold harmless RRIH, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. RRIH reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with RRIH in asserting any available defenses.
13. Changes to Terms
RRIH reserves the right, in its sole discretion, to change the Terms under which rrih.net is offered. The most current version of the Terms will supersede all previous versions. RRIH encourages you to periodically review the Terms to stay informed of our updates.
14. Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. REACH RECOVERY AND INTEGRATED HEALTH AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
REACH RECOVERY AND INTEGRATED HEALTH AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. REACH RECOVERY AND INTEGRATED HEALTH AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REACH RECOVERY AND INTEGRATED HEALTH AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF REACH RECOVERY AND INTEGRATED HEALTH OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
15. Termination/Access Restriction
RRIH reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of North Carolina, and you hereby consent to the exclusive jurisdiction and venue of courts in North Carolina in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and RRIH as a result of this agreement or use of the Site. RRIH’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of RRIH’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by RRIH with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and RRIH with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and RRIH with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
16. Contact Us
If you have any questions regarding these Terms of Use, please contact us:
Reach Recovery and Integrated Health (RRIH)
34 North Ann Street
Asheville, North Carolina 28801